Adiamor believes in your complete satisfaction and will gladly refund, replace or exchange any unworn item received back in our facility within 30 days.
To ensure your complete satisfaction this holiday season, Adiamor is extending its holiday return policy. If for any reason you're not entirely pleased with your purchase, items shipped from Adiamor between November 24th and December 15th are eligible for our extended holiday return policy and can be returned to Adiamor through January 15th, 2022. Our regular 30-day return policy resumes on December 15.
To return an item:
1. OBTAIN A RETURN AUTHORIZATION CODE.
Call Adiamor toll-free at 877-627-5094 to obtain your return authorization number and please be sure to write it on the outside of the package.
2. REPACKAGE THE ITEM AS SECURELY AS POSSIBLE.
Repack your item securely with the diamond certificate, if appropriate. Please ensure that the contents of the package are in their original condition and secure within the box. For your security, please do not indicate the contents of the package on the exterior of the box.
3. SHIP THE PACKAGE.
Return the package to us by registered mail. Insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Adiamor is not responsible for any loss or damage that occurs during shipping.
4. NAME AND ADDRESS.
Please make sure that your name and address are clearly printed on the outside of the package, and mail it to:
510 West 6th St., Suite 1200
Los Angeles, CA 90014
Orders are typically refunded in full within 4 business days after we receive and inspect the returned item.